Privacy policy
Last updated November 1, 2026
This policy explains what personal information Online Dreams Retailers LLC ("we", "us") collects, why, and your choices.
Information we collect
- Order information: your name, email, phone number, shipping address and what you bought, so we can make, ship and support your order.
- Payment information: payments are handled by Stripe. We never see or store your full card number.
- Email list: if you choose to subscribe, your email address and when you gave consent.
- Messages: what you send us through the contact form or by email. Questions typed into the automated assistant are processed to answer you and are not stored with your identity.
- Basic usage statistics: anonymous counts of page views and shopping actions. We do not use advertising trackers, and we do not store your IP address.
How we use it
- To process, produce, ship and support your orders, including sending order and shipping emails.
- To send marketing emails only if you subscribed and confirmed.
- To keep the store secure and prevent fraud.
- To understand, in aggregate, how the store is used so we can improve it.
Who we share it with
We share only what is needed with the service providers that run the store: our payment processor (Stripe), our production and shipping partners (to make and deliver your items), our email delivery provider, and our website hosting provider. We do not sell your personal information.
Cookies
The store does not use advertising or tracking cookies. Your shopping cart is kept in your own browser. A sign-in cookie is used only for store staff signing in to the private admin area.
Your choices
- Unsubscribe from marketing emails at any time using the link in any email.
- Ask us to access, correct or delete your personal information by emailing onlinedreamsretailersllc@gmail.com. We may need to keep order records for tax and legal reasons.
- Depending on your state, you may have additional privacy rights; contact us to use them.
Data security and retention
Your information is stored with access restricted to store staff, and sent over encrypted connections. We keep order records as long as needed for support, accounting and legal obligations.
Children
The store is not directed to children under 13, and we do not knowingly collect their personal information.
Contact
Questions about privacy: onlinedreamsretailersllc@gmail.com.